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FAQ

HOW SHOULD I CARE FOR MY EVIE JEWELRY?


One of the best parts about our products is that they're designed for everyday wear. Our jewelry can be exposed to a normal amount of water or sweat without tarnishing. With that being said, all plated jewelry will naturally wear over time and require a re-plate. But through our own research and development, we chose to work with materials that will delay your need for a re-plate for as long as possible.




WHAT MATERIALS DOES EVIE JEWELRY USE?


After endless amounts of research and discussions with a materials engineer, we learned that, in most cases, it’s the oxidizing materials in the base material that cause jewelry to tarnish. We chose to use stainless steel as our baseーa material that won't tarnish. All of our pieces are made from stainless steel and plated with 18k gold.




IS EVIE JEWELRY HYPOALLERGENIC?


Yes! Lucky us, right?




DO YOU ACCEPT RETURNS?


Yes. We are accepting returns within 14 days of receiving your order. Please send us an email at shop@eviejewelry.com to get started with the return process. For more info, please visit our shipping&returns page.




DO YOU SHIP INTERNATIONALLY?


Unfortunately we are not offering international shipping at the moment. However, please reach out to us via email or social media DMs if this is something you're interested in.





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